Administrative Assistant (Gaming Operations)

Position Summary: The Administrative Assistant for the Gaming Operations team provides essential administrative support to ensure the smooth operation of daily gaming activities. This role involves managing schedules, maintaining records, coordinating with team members, and assisting with communications and reporting. The Administrative Assistant helps streamline administrative processes to support the overall efficiency of the gaming operations team.

Assist with the processing and tracking of gaming- related paperwork, such as licenses, permits, and compliance documents.
Prepare and distribute internal communications, memos, and updates for the Gaming Operations team.
Handle confidential information regarding gaming operations and staff with discretion.
Manage inventory of gaming supplies, uniforms, and office materials, ensuring adequate stock is available.
Maintain accurate records of gaming machine performance, maintenance logs, and operational activities.
Coordinate with various departments such as security, marketing, and maintenance to ensure the smooth execution of gaming operations.
Provide administrative support to the Gaming Operations team, including managing calendars, setting up meetings, and handling communications.
Assist with guest feedback documentation, including managing logs of compliments, complaints, and service issues.
Perform general office duties, such as filing, copying, and handling phone calls related to the Gaming Operations team.
Support the Operations Manager and Supervisor by completing tasks assigned to enhance the overall operational efficiency of the department
Support in organizing and coordinating gaming events, tournaments, and promotions by handling logistics and communication.
Assist in preparing and maintaining reports, records, and documentation related to gaming operations, staff schedules, and performance metrics.

Requirement:

Excellent communication skills, both written and verbal.
Strong organizational skills with a keen attention to detail.
Ability to handle confidential information with discretion.
High school diploma or equivalent; additional training in office management or administration is an advantage.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with gaming management software (CMS) is a plus.
1- 2 years of experience in an administrative role, preferably in a gaming, hospitality, or operations environment.
Strong multitasking abilities, with the ability to prioritize tasks in a fast- paced environment.
Flexibility to work with changing schedules and operational demands.

Benefits:

• Professional uniforms, including laundry and pressing services
• Full participation in Social Insurance, Health Insurance, and other employee benefits as prescribed by the Labor Code
• 24/7 accident insurance and health insurance
• Competitive salary and comprehensive benefits
• Bonuses/gifts on public holidays
• 13th- month salary and performance- based bonuses
• Opportunities to attend advanced professional training courses and enhanced foreign language classes
• Foreign language allowance (Korean/Chinese/Japanese) and overtime allowance.
• Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers
• Duty meals or meal allowance
• 2 days off per week, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
• Periodic health check- ups and annual team- building activities

Cập nhật gần nhất lúc: 2026-01-03 17:55:02