Perform daily administrative tasks for Store’s smooth HR operations in term of recruitment, training, system & digitalization, employee relation and performance management, C&B support, HR management & Reports, Rules and Regulations.
Rules and Regulations
Recruitment activity
Training activity
Employee Relation & Performance
HR management & Reports
C&B support
Other duties
Rules and Regulations (10%):- Follow all working procedures, the company’s policies, rules and regulations.- Check, monitor, remind and guide General staff to follow the rules and regulations.
HR management & Reports (10%):- Ensure General Staff’s attendance and attire.- Identify potential staff for succession planning purposes.- Check information and provide report when necessary.- Manage all store staff & Promoters personal and job information.- Take photo for new staff (including Promoter) and proceed employee magnet card printing.- Collect new staff’s information and process hiring step on the system.- Collect and control staff document and tracking file (onboarding, health checking, AE checking...)
Training activity (15%):- Organize orientation program for new staff: logistics, training data, attendance, training delivery and training reports- Collect training request from Store management team and collaborate with Academy to build training materials.- Training organizing: Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) and company training programs/events (including but not limit to AEON Group Annual survey, AEON Massive re- training) as requested.
Recruitment activity (40%):- Coordinate with Hiring Manager to understand the scope, responsibilities and requirements of positions to be filled.- Define job accountabilities and requirements of vacancies, make necessary adjustments to the description and expectation to fill in the positions.- Implement recruiting process: phone screening, interviews, reference check, offer…- Follow up with filled vacancy to ensure the selected candidate to meet company’s needs, resolve issues with Hiring Manager on staffing actions.- Manage existing candidate database to exploit for future positions.- Maintain a good relationship with candidates for future and/or unexpected hiring need- Create strong network within company, vocational centers and universities, in social channels to maximize the chances.- Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents.- Manage applicant information in recruitment database in proper manner.- Stay up- to- date with industry trends- Conduct exit interview and analyse the reasons of resignation.- Prepare recruitment reports weekly/ monthly- Participate in Branding activities: Coordinate and Implement University/College/Vocational School for Recruiting Initiatives (Store Tour, Job Fair, Seminar, Workshop)
Other duties (5%):- Support other departments as necessary.- Other tasks or responsibilities as assigned by HR Division Leader, Deputy Manager, HR Manager, Store Manager
Employee Relation & Performance (15%):- Participate in Branding activities through social media channels.- Coordinate with universities, events in relation to targeted hires.- Support Management Trainee program to attract the most potential candidates.- Organizing Briefing Session on Performance Management Process in preparation for 03 phases: setting Goals, mid- year review, year- end review- Provide ongoing support and explanation to employees on Performance Management process and follow- up to ensure effective and timely implementation of the process.- Support all gather performance evaluation document & analyses its result.- Support Trade Union to organize event, activity for employee engagement.- Coordinate and organize Company event (Best Employee, Best Practice, Long Service, HR Day, Healthcheck, AE checking, blue card...)- Support Employee Engagement survey & co- ordinate with other Departments for action plan.
C&B support (5%):Support to answer queries of staff relating benefits, shiftplan…
