After-Sales Advisor

Responsibilities
• Visit merchants to communicate sales promotions and encourage up- selling.
• Visit merchant to distribute marketing materials such as promotional leaflet.
• Doing the mystery shopping if needed.
• Visit inactive merchants daily to verify the root cause of their inactivity.
• Visit merchant to survey service quality.
• Summarize the characteristics of inactive merchants we should avoid acquiring in the future through a daily report.
• Collaborate with internal department such as Sales/ Operations/ Fraud or Set- up team Department.

• Flexibility to adapt to changing priorities and customer needs.
• Excellent communication skills, both verbal and written.
• Commitment to providing exceptional service and fostering positive customer relationships.
• Bachelor&039;s degree in various field
• Ability to work effectively in a fast- paced environment and handle multiple tasks simultaneously.
• 0- 1 year of experience in customer service, preferably in field sales.
• Strong problem- solving abilities and attention to detail.
• Experience in using Microsoft Word/ Excel/ Power Point…

Benefit
Laptop/PC for new comers
15 leaves day

Cập nhật gần nhất lúc: 2025-01-14 21:15:02