AI-Powered Product Owner/Project Manager English

Office location: Ho Chi Minh City (District 1) | Company HQ: Melbourne, Australia
Employment Type: Full- time

We’re searching for a Business Analyst/Product Owner who doesn’t just write specs but uses AI to 10x their effectiveness. In this role, you’ll transform discovery outputs into living, AI- powered documentation, prototypes, and backlogs. You’ll also play a hands- on role in designing user interfaces and screen flows—leveraging AI tools to speed up design, validation, and iteration. To truly understand our product and customers, you will also take part in customer support, learning user needs firsthand and gaining deep product knowledge. By combining analysis, design, testing awareness, and support, you’ll help eliminate traditional silos and create a truly agile process.

Prepare and run internal demos; capture feedback and update the backlog.
Document user journeys, data flows, edge cases, and interface requirements.
Provide customer- facing support to understand needs and feed insights directly into design and backlog.
Define user stories and testable acceptance criteria
Produce BA assets: detailed stories, wireframes/mockups, API/interface specs, and data- mapping rules, etc.
Collaborate with QA to build test plans and UAT scripts.
Translate discovery and gap- analysis outputs from the Australian Customer Success team into a clear, prioritised backlog.
Help design screens and user journeys with AI- assisted prototyping and wireframing.
Use AI to draft, refine, and validate user stories, acceptance criteria, and BA assets.
Refine and clarify requirements into actionable tasks for developers and testers.

Track scope, schedule, budget and quality; publish concise status reports with next actions.
Facilitate daily stand- ups, sprint ceremonies and weekly syncs across Australia and Vietnam.
Coordinate releases (cutover/rollback plans, release notes and stakeholder communications).
Build and maintain delivery plans, sprint goals and resources to deliver on time.
Drive continuous improvement in ceremonies, metrics and throughput.

Yêu cầu công việc

What You’ll Bring (Must- have)

English: Upper‑intermediate or better; comfortable with business English; strong written specs and status updates. The role requires actively attending English‑speaking meetings with the Australian team to discuss business requirements, gap analysis and related topics. (Focus is on internal stakeholder communication.)
Experience coordinating software projects and understanding of software development lifecycle.
Proven use of AI tools for documentation, wireframing, analysis and product management.
Familiarity with both agile and waterfall delivery approaches: backlog management, sprint planning, release coordination as well as traditional planning, documentation and phased delivery
Solid BA craft: user story writing, acceptance criteria, functional and non- functional requirements.
Comfortable with technical detail: REST APIs, payloads, data mapping, SQL basics, environments and error- handling patterns.
5+ years in Product Owner / Business Analyst roles delivering business operation systems and workflow- heavy B2B SaaS products.
Experience designing screens, wireframes, and prototypes (Miro, Figma, or AI tools).

Domain exposure to ERP/wholesale/distribution/manufacturing, order- to- cash, pricing/invoicing and reporting.
Hands- on with design and wireframing tools (Miro / Figma / Balsamiq) and analytics/telemetry (KPIs, dashboards).
Incident management, experience supporting UAT and Go- live.

Deep understanding of the TOM products and their functionalities off by heart.
Redefine how business analysis, product design, and customer understanding are done using AI tools.
Cut rework and speed up delivery through smarter specifications and screen design.
Well‑explained, clear BA documentation produced for both business users and the technical team to read, understand and use
Reduced rework/defects through tighter specs and UAT readiness.
Successfully acted as a strong bridge between Australian customer success team and Vietnam technical development team, enabling them to work together as a well‑oiled machine to deliver outcomes for clients.
Stakeholders rate communication and predictability highly.

Send your CV and a short cover note with subject:
[PO/BA] Your- full- name – Mobile Number – HCMC (Onsite)

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About Tomsoft

Secomm is an eCommerce & Software Solution Provider agency based in Saigon since 2014. Our technologies and platforms are wide- ranged from PHP, Javascript, .NET, Magento, Shopify, Power Platform, etc... We have clients from Australia, Vietnam, Singapore, HongKong, and our market is expanding.
Tomsoft, a long term Secomm’s partner, is a growing Australian software company focused on making ERP systems accessible for small and medium- sized businesses. Our main product, TOM, is a SaaS platform that helps wholesale, distribution, and manufacturing companies manage their operations efficiently. TOM offers features like order tracking, financial integration, and real- time analytics, similar to big ERP systems like Oracle NetSuite or Microsoft Dynamics, but in a simpler and more affordable package.

Why Join Us?

- Shape how TOM is delivered to customers in Australia while growing a high- performing Vietnam team alongside our software product development team.
- Work hands- on across discovery, analysis, delivery, and customer success.
- Gain international exposure with opportunities to work in Australia or the U.S.
- Enjoy benefits such as a 13th- month salary, performance bonuses, team- building events, and professional training.

Cập nhật gần nhất lúc: 2025-09-19 20:45:02