Assistant Bar Manager (Hai Van Lounge)

Hygiene and Safety: Enforce strict personal hygiene and overall cleanliness standards across all areas, including dining spaces and restrooms.
Staff Management: Conduct daily staff briefings, manage schedules, fill staffing gaps, and oversee training on service standards and equipment use. Implement progressive discipline as needed.
Operational Oversight: Review previous day&039;s activities and revenues, track performance against budget, and manage keys. Conduct walk- throughs to ensure operational efficiency and staff readiness.
Communication and Coordination: Lead pre- shift meetings to discuss updates, changes, and special events. Ensure effective communication between staff and management, and coordinate with housekeeping and other departments as necessary.
Inventory and Resources: Monitor par levels, manage requisitions for shortages, and ensure the availability of correct menus for different meal periods.
Policy Adherence: Follow and enforce company policies regarding employee conduct and discipline. Handle lost and found issues.
Guest Relations: Welcome and thank guests, monitor staff interactions, and ensure guest satisfaction throughout their visit. Address any complaints and maintain VIP guest recognition.

Strong focus on guest satisfaction, ensuring a welcoming atmosphere.
Ability to manage, motivate, and train staff to maintain high service standards.
Maintain good personal hygiene and professional attire as per the hotel’s grooming standards.
Adept at handling and resolving issues that may arise during the shift.
Familiar with SOPs related to the Department of Food and Beverages Service
At least 2- 3 years of experience in a similar role within the hospitality or restaurant industry, preferably in a leadership or supervisory role.
Excellent verbal and written communication skills to interact with staff and guests, and to conduct training sessions and meetings.

Professional working environment.
Provision of uniforms and meal allowances.
Attending employee events such as Employee Recognition Day, Mid- Autumn Festival, International Children&039;s Day,...
Tet and holiday bonuses.
In addition to the basic salary, entitlement to monthly service charges even during probationary period.
11 public holidays and 12 annual leave days per year.
Entitlement to insurance as per labor law.

Cập nhật gần nhất lúc: 2024-04-18 06:35:29