Assistant Cage Manager

The Assistant Cage Manager plays a crucial role in the efficient operation of the cage area, assisting the Cage Manager in overseeing cash transactions, ensuring compliance with regulatory requirements, and maintaining the highest standards of customer service. This role involves supervising cage staff, handling customer inquiries, and managing cash flows within the casino environment. The ideal candidate will have experience in casino or financial services management, strong leadership skills, and a commitment to providing secure and efficient financial transactions.
Key Responsibilities:

Manage and resolve any issues or disputes related to cage operations, escalating complex issues to the Cage Manager as necessary.
Participate in the development and implementation of policies and procedures to improve cage operations and customer service.
Assist in the preparation of reports and audits to ensure compliance with internal controls and regulatory requirements.
Handle customer transactions and inquiries, providing prompt and courteous service to enhance the customer experience.
Manage cash flows, including cash ins/outs, verifying large transactions, and ensuring accuracy in financial reporting.
Supervise cage staff, providing training, guidance, and support to ensure high- quality customer service and adherence to operational policies.
Assist the Cage Manager in overseeing the daily operations of the cage, ensuring efficient and secure cash handling procedures.
Collaborate with security and surveillance teams to maintain the integrity of cash operations and comply with gaming regulations.

Requirement:

Proficiency in financial software and systems used in cage operations.
Knowledge of gaming regulations and compliance requirements related to cage operations.
Excellent leadership and team management skills, with the ability to motivate staff.
Strong understanding of cash handling procedures and financial transactions.
Bachelor’s degree in Finance, Business Administration, or a related field preferred.
Exceptional customer service skills, with the ability to handle inquiries and disputes effectively.
Minimum of 3 years of experience in cage operations or financial services, with prior supervisory experience in a casino environment highly desirable.
Strong communication and interpersonal skills, with the ability to interact with customers and staff at all levels.

The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
A competitive salary and comprehensive benefits.
Professional development in a fast- paced and innovative environment.

Cập nhật gần nhất lúc: 2024-06-19 17:20:03