Assistant Director of Sales

Develop a plan to expand the new target market and acquisition new accounts for the hotel.
Support the Sales Team to handle demanding clients, difficult cases, complicated contracts, and complaints.
Develop and implement strategies to maximize the Long Stay business for the hotel.
Ensure compliance with company policies, rules and regulations; provide guidance and assistance to the Sales Team on how to comply with the policies whenever necessary.
Fulfill duties/ad hoc projects as assigned by the Head of S&M.
Responsible for matters pertaining to Long Stay guests; establish good rapport with them to ensure high levels of guest satisfaction.
Stay alert to the hotel industry trend, market situation and economic factors impacting the industry.
Develop rates strategies through review of competitive data, demand analysis and mix management.
Obtain weekly and monthly competitors’ performance and keep a close eye on competitors’ activities such as special promotions/service, refurbishment, new hotel opening, etc and keep the management posted in a timely manner for any necessary reaction.
Leading the Sales team to implement and develop sales plans and goals for the team in order to achieve and exceed the given target by the management.
Prepare periodic sales reports as required by DOSM and the management.
Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
Assist DOSM in the annual budget and the preparation for the annual Reserved Rates Proposal.
Assist in matters pertaining to Company Audit.
Represent the hotel at key networking & industrial events in town to increase brand image & awareness.

Good leadership skill set
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession
Minimum 5 years sales experience in hotel/ serviced apartment industry
Bachelor’s degree in hotel industry or relevant qualification
Good command in both speaking and writing in English
Excellent interpersonal and communication skills
Good presentation and public speaking skills

• Training and development in career
• Very attractive benefits
• Attractive annual bonus
• 24 hours insurance
• Professional working environment.

Cập nhật gần nhất lúc: 2025-06-29 01:55:02