Assistant Learning & Development Manager - Trợ lý quản lý đào tạo và phát triển

Primary Responsibilities
Training & Development
• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
• Prepare and submit training reports
• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
• Share responsibilities for the integration and orientation process of new hires
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
• Update and maintain accurate records of training activities and participant information
• Initiate, coordinate, deliver and follow- up on all training activities within the hotel
• Assist with the implementation of new policies, procedures, and standards
Other Responsibilities
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management
• Maintain a high standard of personal appearance and hygiene at all times
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management

Profile

Knowledge and Experience

• Proficient in MS Excel, Word, & PowerPoint
• Bachelor’s Degree in Human Resources Management / Hotel Management
• Minimum 3 years of training/HR experience
• Excellent reading, writing and oral proficiency in English language
Competencies
• A motivator & self- starter
• Results and service oriented with an eye for details
• A team player & builder
• Strong leadership, interpersonal and negotiation skills
• Ability to multi- task, work well in stressful & high- pressure situations
• Well- presented and professionally groomed at all times
• Excellent communication and customer contact skills

· Được tham gia các chương trình đào tạo tại học viện Accor để nâng cao chuyên môn
· Develop your talent through learning programs by Academy Accor
· Participate in activities: birthday party, year- end party, sports...
· Monthly service charge
· Thưởng phí dịch vụ hằng tháng
· Tham gia các hoạt động: sinh nhật, tiệc cuối năm, thể thao...
· Làm việc trong môi trường năng động
· Được hưởng ưu đãi khi sử dụng dịch vụ tại các khách sạn thuộc tập đoàn Accor
· Dynamic working environment
· Employee benefit card offering discounted rates in Accor Hotels

Cập nhật gần nhất lúc: 2024-04-03 12:07:07