Assistant Manager SMT

Application System Responsibilities
• First-level application support on Protel, Trust/YourVoyager, CRM, ARMS, Lanyon/Prodgic, and other future systems for cluster users.
• Create and update Company/ Travel Agent Master or Profiles in PMS respectively, especially fields such as CRM ID and Types or Segment correctly
• Set up, load rates, maintenance of property data, and generate agreements in ARMS.
• Request and load rates in PMS.
• CRM systems, such as Global Listing, Industry (Segment), and Rate Code.
• Lanyon system set-up and maintenance
• GDS set-up, rates loading, and submit rate mapping requests to vendor so that rates are viewable for booking.
• Update important details in the CRM system, such as rates offered, validity, and properties contracted.
• Creation and maintenance of CRM reports.
• Cluster Database controller – to check for missing information entered in the
• Refer to i-Connect SMT Standard Operating Systems for more details.
OTA channel management
• Update selling rates, room availability, and promotions if any
• Manage contracts (filing, monitoring of expiration dates)
• Maintain relationship with Market/Account Manager)
Sales Admin Support
• Send important announcements to clients via CRM system.
• Assist cross-selling activities across clusters – Profiles creation and load rates
• Requests coordination with other clusters’ SMTs.
• Prepare legal contracts and agreements for Sales.
Coordination with GSMT in HQ for the following:
• Other Sales and Distribution tasks (Flash Deal/Market Lead)
• Global Account (GAA)
• RFP submission
• Global partnership promotion

- Diploma in Sales & Marketing or degree in English.
- Have excellent verbal and written communication skills and good knowledge of MS Office Outlook, Word, Excel, and Power Point programs.
- At least 3 years of experience in the relevant field, with 2-3 years working in a similar capacity.
- Detail-oriented, able to handle multiple tasks, adhere to deadlines, fast learner, and perform well in stressful situations.

13th Month salary and Performance bonus/ Tháng lương 13 và thưởng doanh thu năm
PTI Health care 24/7/ Gói bảo hiểm sức khỏe dành cho Nhân viên

Cập nhật gần nhất lúc: 2022-07-29 04:32:04