Banquet Sales Manager

- Work with F&B Manager, Chef, and banquet staff on event planning- ensuring all guests&039; requests are best served.
- Monitor the contract implementation process and service quality so that customers receive the best value.
- After closing the contract with the customer, sales staff coordinate with the banquet department and related departments to implement the contract, ensuring the customer&039;s requirements.
- Proactively contact potential customers in the self- search list or from the hotel&039;s data system to introduce services and party incentives suitable for each season
- Coordinate with relevant departments to quickly fix problems that arise during customers&039; use of services.
- Introducing new products and services to reach and attract customers.
- Proactively send preferential and promotional information to old customers to persuade them to use the hotel&039;s services again
- Search for customer information through many different channels to build a potential customer system.
- Understand the products well to advise customers according to the customer&039;s requirements
- Monitor the contract liquidation process, support the accounting department in debt collection.
- Timely support and answer requests and complaints from customers.
- Conduct contract signing procedures with customers who agree to use the service.
- Coordinate with the Marketing department to plan and implement promotional programs on holidays and New Year; Customer Gratitude;
* Benifits :
- Uniform, duty meal, locker, and laundered uniform provided by the Hotel
- Other benefits according to Hotel’s policy
- Summer outings and several team- building activities
- Special discount for F&B services
- Competitive salary & full- service charge in the probationary period
- Birthday gifts and allowances on special events
- Annual health check

- Ability to work independently and as part of a team.
- Good command of English both in speaking and writing
- Experience: At least 01- years’ experience in the same position with an internationally branded hotel or serviced residence
- Good market analysis and customer search skills
- Qualifications: Diploma or degree in Hospitality Management or related fields
- Computer knowledge and experience in MS Office programs.
- Leadership skills, communication skills.
- Organizational capability.

Cập nhật gần nhất lúc: 2024-04-03 13:45:00