[BANYAN] _HR_HR Officer

We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.
At Garrya Mù Cang Chải, part of Banyan Group, we believe that every role contributes to creating meaningful experiences rooted in purpose, wellbeing, and authentic connection. More than just a workplace, we are a sanctuary where thoughtful design, mindful living, and genuine care come together.As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind- the- scenes operations to guest- facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.
Key Responsibilities:

Prepare HR reports, monthly updates, manpower statistics, and other administrative documents as assigned by management.
Coordinate recruitment activities including job posting, candidate screening, interview scheduling, onboarding, and orientation for new associates.
Handle associates’ inquiries regarding HR policies, benefits, payroll coordination, and company procedures professionally and promptly.
Ensure compliance with Banyan Group policies, labor regulations, grooming standards, and internal HR procedures.
Assist in implementing training and development activities, including coordination of learning programs and maintaining training records.
Participate in employee activities, CSR events, sustainability initiatives, audits, and pre- opening or operational projects as required.
Support employee engagement initiatives, welfare activities, recognition programs, and internal communication to promote a positive workplace culture.
Maintain and update employee records, HR databases, attendance, leave management, and other HR documentation accurately and confidentially.
Support payroll preparation by coordinating attendance records, service charge data, benefits, and related HR information accurately and on time.
Act as a role model in professionalism, confidentiality, communication, teamwork, and associate engagement at all times.
Coordinate closely with all departments to support manpower planning, staffing requirements, and operational HR needs.
Support the Human Resources Manager/Director in overseeing daily HR operations to ensure smooth and efficient people management practices aligned with Banyan Group standards.
Support performance management processes, probation follow- up, contract administration, and employee relations activities.

Requirements:

Good English communication skills (spoken and written)
Ability to work flexible hours when required
Strong interpersonal and communication skills
Well- organized with attention to detail
Positive attitude, adaptable, and willing to learn

1–3 years of relevant working experience (hospitality or related fields preferred)
Experience in international or luxury environments is an advantage
Fresh graduates are welcome for entry- level positions
Basic understanding of service standards and customer experience

Officer Check allowance.
Insurance as labor law (applies from the starting date).
Annual bonus & 13th- month salary (subject to business performance).
Uniforms and meals are provided.
Staff accommodation is provided.
Minimum USD 2,000 annual spending on Banyan Group complimentary stays.
12 days annual leave; 2 day- offs per week.
Structured development programmes for supervisory level, including UPLIFT and Essential English online learning.
Salary is competitive.
100% Service charge, effective from the probation period.
Access to gym facilities.
Monthly participation in Banyan Group’s 8 Pillars of Wellbeing programme.
Learning & development opportunities through Banyan Academy, aligned with Banyan Group standards.
Health Care Insurance (24/7), accident insurance (apply from the starting date).

Cập nhật gần nhất lúc: 2026-07-06 18:25:02