Bellman

Meet & welcome all arriving guests at the entrance of the hotel and escort/direct them to reception for check- in.
Always represent the hotel in a positive manner, by being polite, friendly, and professional while on duty.
Maintain an accurate record of check- in and check- out rooms.
Have a full knowledge of other Dusit & Royal Princess Hotels & Resorts.
Fully conversant with all hotel activities and facilities.
Ensure that all function boards are kept up to date.
Provide relieve for doorman on request.
Transport guests&039; luggage to rooms in an efficient manner ensuring no damage is caused to the luggage, furniture, fixtures and walls.
Be well groomed at all times.
Be able to sell the hotel’s products and promote sales within the hotel.
Ensure hotel lobby is kept clean and tidy.
Coordinate with reception to execute arrivals and departures efficiently.
Coordinate with security to help protect hotel property and to advice of any undesirables.
Promptly deliver messages within the hotel.
Greet guests and visitors warmly with a smile.
Provide courteous and professional service at all times.
Strive to please all guests and to continuously provide in- house facilities at every opportunity.
Handle guest luggage in case of a room move.
Carries out Front Office requests for room changes, delivery of forms/reports or any other documents to the different sections of Dusit Hotel.
Adhere to the hotel&039;s policy on the storage of guest luggage.
Load cars and taxis for departing guests, ensuring a polite and courteous farewell.
Maintain accurate control and records of all luggage left in his/her care, by entering information on work sheets and logbooks.
Collect luggage from the guest room for departing guests in a timely manner and bring the luggage to lobby for check out.
Unload cars and cabs for all arriving guests.
Ensure all trolleys are clean at all times.

Able to drive car is a plus
Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.
Ability to communicate Basic English.
Possess professional disposition with good communication and interpersonal skills.
Physically strong. Ability to stand for a long period of time and lift luggage during duty.
At least High Vocational diploma in any discipline.

Insurance policy per current labor law.
Duty Meals
Monthly service Charge
Hotel&039;s Activities
Accident Insurance 24/7
Other benefits per Vietnam labor law.
Uniform
Participating job training, skill training by international hotel standards.
Annual Health Check

Cập nhật gần nhất lúc: 2026-01-09 15:40:03