Brand Manager (Domino's Pizza)

CÔNG TY TNHH DỊCH VỤ THỰC PHẨM VÀ GIẢI KHÁT VIỆT NAM (VFBS)
Mức lương
Đang cập nhật
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
5 - 7 Năm
Chi tiết tin tuyển dụng

Mô tả công việc

Operations (30%)

Responsible for the operational, brand image, stock management, marketing, PR, loss prevention, human resources, customer service, facilities and maintenance activities of all the stores.
Ensure the stores optimize operational performance consistent with Brand Principal (Franchisor) & VFBS initiatives, priorities, standards, policies and practices.
Monitor best practices in the industry and stay in front of the competition. Provide feedback to the Company to drive process improvements. Develop effective partnerships with Store Operations and other supporting groups to identify and communicate operating best practices. Ensure the store achieves compliance with policy, procedure, and legal standards (e.g. OT, wage and hours, risk management, etc.).
Prepare, manage, monitor, and allocate store operating & other resources budgets.
Ensure excellence in implementing promotions, new product launches, new store openings and other Brand Level events. Develop and maintain effective partnerships with the COO, Training, Marketing, and other teams to support store plans/goals.

Deliver Financial Results (30%)

Annual & midyear budget planning, reviewing and monitoring the expenses of Marketing expenses, construction Capex, other system expenses…
Accountable for delivery of the overall revenue and operational expense targets for the Brand daily/weekly / monthly/quarterly & annually.
Monitor and take proactive actions to optimize Brand performance metrics and KPIs related to sales, revenue, wages, shrink, margin, cost structure and other expenses, etc… to ensure the bottom- line targets.

Leadership & People Development (15%)

Lead and maintain a positive and motivating work environment that embodies and supports the Brand’s mission. Lead the team as Brand Ambassadors.
Accountable for the overall leadership and people management of the Brand including proactively recruiting and hiring top talent, performance management, and coaching.
Demonstrate the ability to build, lead, and manage high- performing Teams. Demonstrate the ability to utilize tools to support conflict resolution and employee coaching and counseling
Supervise Training and its programs through clinics in educating retail employees about brand identity, product technology updates, customer service, etc…
Ensure effective, consistent brand identity through store personnel training

Drive a Service Culture (10%)

Monitor and respond to customer feedback.
Implement and utilize recognition, rewards, and incentives as a consistent approach to motivate and inspire the team.
Achieve customer- oriented KPIs and expectations. Ensure the service strategies are communicated and reinforced to drive customer- focused sales and service culture to maximize revenue.
Ensure appropriate staffing and training in the store to achieve customer focus goals. Lead the training strategy for the store to ensure customer and revenue goals are achieved.
Lead & develop a customer- focused organization. Provide a culture in the store that brings Brand direction with customers- centric manner / customer satisfaction oriented.

Brand Marketing (15%)

Accountable for marketing Strategy to understand and develop the marketplace according to the Principal / Franchisor’s guidelines and directions.
Using the effective budget to analyze the market, provide insight to better understand the trends and the dynamics, also identify opportunities by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and conducting consumer research to expand the Brand Business
Ensure effective sales marketing/ promotion in stores.
CRM

Yêu cầu công việc

Successful experience leading and training people, onboarding new talent, and driving their success and career development
Love to work with people and know how to embrace the team with positiveness- oriented culture
Data analysis skills and the ability to identify issues and opportunities through regular reviews of business performance
At least 5- 7 years of relevant work experience in Food & Beverage Operations (Franchising or Non- franchising) with a system of multiple stores and cities in Vietnam.
Proven track record of delivering results – strategic account planning, one- year and seasonal account planning, market creation, marketplace leadership, driving business growth, category and brand management
Effective writing, presentation, and oral communication skills, capable of holding the attention of a room, selling and storytelling, and connecting with team members and accounts from diverse educational and ethnic backgrounds

Quyền lợi

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-21 05:40:02

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Quy mô: 1000+ nhân viên
Trụ sở: 15B/8 Lê Thánh Tôn, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam

Thông tin chung

Ngành nghề
Marketing - PR
Cấp bậc
Quản Lý
Kinh nghiệm yêu cầu
5 - 7 Năm
Trình độ yêu cầu
Đại học
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Nhân viên chính thức
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
20/09/2024
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