Brand Marketing Admin

The responsibilities and essential functions include, but are not limited to, the following:

Finalize bookings, consult, and address customer inquiries and concerns via Fanpage.
Ensure that messages and queries are addressed promptly.
Input data for weekly and monthly reports.
Send automated messages for discounts or promotional programs.
Propose solutions to increase bookings through conversation strategies and closing trends.
Receive, handle, and summarize customer feedback/issues.

Working schedule: Remotely from 10:00- 12:00, 13:30- 18:00, and 19:00- 24:00 (Monday to Sunday).
Good in English, Communication, and Teamwork abilities.
Empathy and patience in dealing with customer inquiries and concerns.
Understanding the role of the Customer Service
Ability to work independently and manage time effectively in a remote setting.
Strong problem- solving skills and the ability to think on your feet.

Join one of Vietnam&039;s largest and most prestigious companies in the nightlife sector.
Explore diverse career opportunities in nightlife, food and beverage, and luxury retail industries.
Chance to upgrade or be promoted to cross- function.

Cập nhật gần nhất lúc: 2025-01-07 13:25:03