Business Development Executive (BDCR)

● Performing all other Business Development selling duties as assigned.
● Endeavouring to meet and exceed hourly, daily, weekly, and monthly individual goals as communicated by the BDC Manager.
● Maintaining a thorough understanding and adherence to dealership and BDC department policies and procedures.
● Ensuring all calls presented are answered promptly and professionally.
● Maintaining an up- to- date work schedule of personnel throughout the dealerships.
● Creating excitement and setting appointments for customers to ride/drive the company world class motorcycles/automobiles.
● Consistently meeting the daily guidelines set for number of set appointments, appointment show and outbound calls.
● Ensuring that all outbound calls (No Shows, Confirmations, Show appointment follow up and task list calls) are made in a timely and effective manner.
● Contacting new and existing customers to discuss current sales promotion.
● Maintaining the essential communication link between the client and the dealership.
● Ensuring timely management reports are prepared in accordance with agreed accounting policies and procedures with full disclosure of all significant transactions and provided to the shareholder/owner in accordance with agreed timetables.
● Ensuring that all communications to and from the client and to and from the sales department are passed on effectively and quickly.
● Following the BDC scripts and guidelines on all inbound and outbound calls.
● Developing proficiency with all features of the BDC CRM Software and associated products.
● Maintaining a professional code of conduct at all times.
● Maintaining strict confidentiality of customer information, as well as dealership processes, marketing strategies.
● Ensuring all information entered BDC systems is consistent and accurate.
● Maintaining knowledge of coupons, direct mail pieces, all sales advertising and inventory throughout the company and its OEMs.
● Responding to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to the company state- of- the art auto stores.
● Engaging in all training directed by the BDC Manager.
● Acquiring a complete knowledge of product information related to the makes and models of the dealerships.
● Following up with customers to ensure satisfaction and produce referrals.

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To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.

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Our company simply cannot function well without teams of people working together. That said, we provide numerous team- building activities and events for you and your team to nurture meaningful relationships between every individual.

Ever feel stuck with your career? We don&039;t hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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In need of a laptop or certain devices specifically for work? It&039;s on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.

Cập nhật gần nhất lúc: 2024-04-25 13:35:20