Business Operations Officer (1 year – service contract)

CÔNG TY CỔ PHẦN DỊCH VỤ DI ĐỘNG TRỰC TUYẾN (VIẾT TẮT M_SERVICE)
Mức lương
Đang cập nhật
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

About MoMo:

MoMo is a leading financial technology company dedicated to revolutionizing the financial services landscape. With a strong commitment to innovation and user- centricity, we are on a mission to empower users and merchants alike through cutting- edge solutions.

About Promotion Business:

Promotion is both a dynamic platform and a business unit at the heart of our organization, driving strategic initiatives to boost merchants (including internal business units versus external merchants) visibility, engage customers, and maximize revenue.

With a multifaceted approach encompassing creative campaigns, targeted strategies, product- led growth, data- driven insights, and machine- learning application, our Promotion team creates compelling connections with our audience across various channels (Promotion Hub, My Voucher and so on).

About Promotion Team:

Our team structure is designed to be streamlined but optimal, with roles focusing on platform growth, merchant growth and analytics.

The platform growth function focuses on expanding our customer base through targeted strategies, leveraging impactful tools such as promotion, campaign, communication, product led growth, and A/B testing to drive adoption and retention.

Meanwhile, the merchant growth role concentrates on fostering partnerships and enhancing the presence of businesses on our platform, driving revenue and diversifying offerings for partners.

Analytics acts as the backbone in supporting platform and merchant growth by swiftly and accurately assessing the effectiveness of new products or initiatives from various departments.

Together, these functions collaborate synergistically to drive sustainable growth and deliver value to our ecosystem.


What you will do

Promotion Hub Settings
Manage and review submissions from internal units and external partners.
Set up and configure promotional campaigns on the system.
Quiz Block Setting
Collaborate with requesters to review and ensure question/image content complies with guidelines.
Set up questions and quizzes on Postman, contribute content ideas for questions and hints for campaigns.
Coordinate with Key Account (KA) and release quizzes.
Shake Nearby Settings
Collect deals from internal units and partners, follow up, and set up deals on the system.
Communication – Notifications & Banners
Schedule and manage monthly notification plans, request content from the GMC team, and ensure content quality.
Set up notifications and banners on the system, obtain approvals, and track campaign performance.
Budget Management
Create PR, PO, and follow up on the progress of gift/campaign creation.
Manage budgets and verify campaign deliverables.
Live Check
Regularly check promotional campaigns displayed on the Promotion Hub to detect and address any issues in a timely manner.


What you will need

Communication and teamwork skills
Ability to work effectively with stakeholders such as internal units, partners, and design/content teams
System and technology knowledge
Familiarity with tools like Postman and promotion/communication management systems on e- wallet platforms.
Analytical thinking
Ability to analyze basic data to monitor campaign performance and optimize processes.
Degree
Bachelor’s degree in Marketing, Data, Business or Finance;
Time management skills
Coordinate requests from multiple departments, track and manage work progress efficiently.
Campaign management experience
Candidates with experience in setting up and managing promotional campaigns in e- wallet or fintech sectors are preferred.
Market know how
Familiar with the Fintech/Ecommerce/Ride Hailing market.
Basic understanding of user- centricity concepts and Marketing platforms.
Problem- solving skills
Ability to detect and resolve issues related to promotional campaigns and system performance.
Mindset
Attention to details and excellent executional capabilities;

Cập nhật gần nhất lúc: 2024-12-20 17:30:03

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Quy mô: 200 - 500
Trụ sở: Lầu M, Toà nhà Petroland, 12 Tân Trào, P. Tân Phú, Q.7, Tp. Hồ Chí Minh

Thông tin chung

Ngành nghề
Hành chính - Văn phòng
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Fulltime
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
28/01/2025
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