Call Center Operator Trainee / Thực tập sinh tổng đài

- Privacy: The call center trainee will be attentive to respect the privacy/confidentiality of the information, or guest names available at the call center room. He/she will ensure not to transmit any guest name, or guest history information.
- The Call Center trainee supports ensure that all tasks performed are correct, timely and of a consistently quality.
- The Call Center trainee supports ensure that through personal presentation, telephone manner, effective and efficient work practices and guest service standards, that guests and callers "first" impression of Hotel des Arts Saigon is a lasting one of genuine warmth and friendliness and of high standards. Greeting/Attitude: In any circumstances, the Call Center will follow strictly the telephone standards established, will talk with a friendly tone of voice and will keep high level of respect and a positive attitude.
- Follow up: The Call Center will act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.

- Good communication in English, especially in Listening
- Knowledge about hotel operation is a plus

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Opportunity to grow within your property and across the world!
Develop your talent through learning programs by Academy Accor.

Cập nhật gần nhất lúc: 2025-07-01 20:20:03