[Can Tho] Customer Services Executive

Follow up with existing clients and maintain their regular use of ES services
Coordinate with BD team to resolve client’s inquiries/complaints
Promote the products/services to clients, answer questions and concerns as they arise, respond to inquiries, and resolve issues as they come up
Collect clients’ feedback, communicate with BD and team members, make case- study for better professional customer service
Understand client’s needs and make appropriate proposal clients/ BD team in case approval needed
Handle LIMS system (quotation, client’s data/sample regist, and related tasks)
Liaise with related teams to update clients’ debt status for appropriate actions

At least 1- 2 years experience at the same position
Good English is a plus
Graduate with major Business Admin, Food/Post harvest/ Biology Technology, or have profound understanding of the Food, Food- related markets and ability to expand capability to other sectors

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-09 16:35:02