Job summary
Manages or participates in multiple projects at one time.
Builds strong, trusted relationships with internal clients.
Depending on the scope, assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader.
Shows leadership in ensuring alignment of business processes and technology use across Aquarium departments.
Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
Core responsibilities
Support in testing, and verifying bugs/issues with Customers.
Report directly to the supervisor(s) and project manager if required.
In charge of documents writing of User Requirement Specification, Functional Specification, etc.
Define the quality attributes, external interfaces, constraints, and other non- functional requirements.
Design the application mock- up/wireframe.
Get/research concepts, and business objectives to provide an effective solution for the customer.
Responsible for closely working with client/product owner to clarify, and analyze the business requirement.
Provide the application manual user and train staff in how to use the new application.
Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Serve as an internal point of contact for the development team whenever requirements need to be clarified.
Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.
Job requirements
Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
Good organizational and analytical skills.
Have profound knowledge of the software development process, especially software requirement analysis.
Work on at least one project in full SDLC (Software Development Life Cycle).
Bachelor of IT software or Information Systems or Business.
Gain experience in UML design.
Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc.
Good presentation and client relationship skills.
Proficient in English communication, writing, and reading skills.
At least 2 years of work experience as an IT Business Analyst role in outsourcing projects.
Proficient in using Word, Excel, and PowerPoint.
Have basic knowledge of UI/UX.
Nice to have
Fundamental Business Analysis (BAC) is a plus.
JIRA uses experience and an Agile mindset.
Experience in Web Services (Postman, Swagger) would be an advantage.
Why you&039;ll love working here:
Total contribution to social insurance based on Net salary.
Attractive salary commensurate with your expected salary and working experience.
Company trip per year.
Annual health check- ups.
Full pay during the probation period.
Company bonus.
Employee gifts for special occasions such as birthdays, and celebrations.
Monthly exciting parties.
13th- month salary.
Quarterly team outing budget.
Premium health insurance (PTI).
14 days of annual leave.
Company address
Ho Chi Minh office:
Unit B3- B4, Floor 16th, International Plaza Building
343, Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
Can Tho office:
1st Floor, STS Tower, No. 11B, Hoa Binh Avenue, Tan An Ward, Ninh Kieu District, Can Tho City
Working time:
From Monday to Friday
Ho Chi Minh City office (08:30 AM- 05:30 PM)
Can Tho City office (08:00 AM- 05:00 PM)
**If you are suitable for this role, we will contact you to schedule the interview in the next 7 working days.
