Chăm sóc học viên - Learning Advisor

RESPONSIBILITY
Students Services

Deal with students/parents’ requests/concerns
Contact parents to inform cancellation/schedule change of classes;
Collaborate with Sales, Academic, Admin and Marketing departments to organize student activities;
Make weekly calls to update parents’ about students’ performance;
Support students struggling in class and teachers with students’ behavioral or academic issues.

Re- enrollment Sales

Coordinate with other departments to prepare for the new term.
Follow up with absent, delayed and deferred students;
Communicate with parents to get confirmation of re- enrollment registration of existing students;

REQUIREMENTS

Good verbal and written communication skills in Vietnamese and English;
At least year of experience in Customer Services, Student Services/Counseling or Business Development;
Proactive, self- starting, curious and positive attitude;
Detail- oriented and patient with a customer- focused mindset.
Basic computer skills and willing to learn new platforms;

BENEFIT

Unlimited Paid Leave Days per Year Policy;
Company dinners, team lunches, offsite retreats, 5- for- 5 stipends, etc;
100% Probation Salary, Commission and Annual Performance Bonus;
Buddy Programs during probation (Mentor- Mentee).
Career path and additional studies support for personal development;
100% Social and Private Health Insurance;

Cập nhật gần nhất lúc: 2024-11-12 09:16:07