Chăm Sóc Khách Hàng (Customer Service )

What You Will Do
· Building and promoting the business offering to new and existing customers to ensure that current business is retained and growth is achieved.
· Building and promoting the business offering to new and existing customers to ensure that current business is retained and growth is achieved.
· Assist with the process of sales orders and distribution/delivery from our HCMC warehouse
· Assisting with quality queries
· Inform and assist customers with matters related to their order status, co- ordinate Customs documentation preparation with our service provider in Vietnam Bonded Warehouse
· Report writing (non- financial)
· Liaising with internal customer service, planning, sales and logistics teams to resolve customer needs and enquiries
· Assist with the process of sales orders and distribution/delivery from our HCMC warehouse
· Inform and assist customers with matters related to their order status, co- ordinate Customs documentation preparation with our service provider in Vietnam Bonded Warehouse
· Assisting customers by providing product information, ordering process information, catalogues and samples as required.
· Report writing (non- financial)
· Assisting with quality queries
· Assisting customers by providing product information, ordering process information, catalogues and samples as required.
· Liaising with internal customer service, planning, sales and logistics teams to resolve customer needs and enquiries

What You Are Good At
· The ability to communicate and build relationships with customers
· Highly competent English written and verbal communication skills
· Having a experience in trading import- export
· Experience within a sales or customer service role is advantageous
· An analytical mind with the ability to prioritise tasks effectively
· Computer literate with SAP and Microsoft Office Skills
· A desire to take on more responsibilities and challenges as you develop within our team

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-11-08 17:10:03