Chăm Sóc Khách Hàng Giỏi Tiếng Anh - Customer Service Staff (Làm Tại Quận 7, Lương Từ 11 Triệu)

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city&039;s most prestigious buildings.
As a customer service staff, you&039;ll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Refer issues and questions to managers if necessary.
- Follow communication procedures, guidelines, and policies.
- Prepare customer reports by gathering data collected during customer interactions.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Cooperate with other staff to solve problems.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
WORKING TIME:
- Day shift: 11 AM- 8 PM, night shift: 8 PM- 5 AM. (Night shift will have 30% salary bonus per hour, by law)
- You will have TWO random days off/week. Shift types will be decided by the company.
- You will work a mixed working shift with day and night shifts in a week. (2 days 3 nights or 3 days 2 nights/week)

- Must work in the office. (No remote and hybrid option)
- Proactive, helpful, and willing to learn.
- Having at least 1 year of experience in related fields.
- Excellent English communication, speaking confidently and fluently (Clear voice).

- Salary review once a year.
- 12 annual leave.
- Beautiful hi- tech office.
- Social Security covered.
- Snack bar and beverages provided by the company.
- Gifts on international/national holidays. (Women&039;s day, Valentine,..)
- Annual Health Check.
- Birthday party monthly.

Cập nhật gần nhất lúc: 2024-07-04 11:35:02