Chuyên Viên Chăm Sóc Khách Hàng Quốc Tế

Job description:
- Handling customer complaints, provide appropriate solutions and alternatives
- Taking incoming calls from customers
- Managing inquiries from customer and assisting them via Website, Email
- Working closely with partners regarding volume of orders, orders&039; details and prices
- Other tasks assigned by supervisor
- Following the order&039;s processing and update status to customer
- Providing accurate, valid and complete information
Job requirements
- Written and english communication is a mandatory·
- Minimum of 1- 2 years of experience in the relevant field. Experience in branding is an advantage.
- Proactive attitude, hardworking, methodical and very structured, able to work both independently and within a team.
- Must send CV by English
- High collaboration with all departments, open- minded & flexible align the process with counterparts from other functions.
- Skills in listening, problem- solving conflict handling.
- Bachelor’s Degree.
WHAT WE CAN OFFER
- Paid Annual leave
- Competitive Salary (to be discussed more in the interview)
- Entitled to Vietnamese national and public holidays according to the labor code
- A chance to develop working practices and knowledge base with foreign managers.
- Sales commission volume- based.
- 13 month salary
- Parking allowance
- Social health insurance
- Bonus and commission based on KPI performance.
- Professional and dynamic working
- Other benefits as company’s regulation
- Team building activities and social events (company trips, charity trip, New Year’s party, kickoff party, team building, lucky money)
- A focus on personal and professional growth,
- Birthday welfare

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Cập nhật gần nhất lúc: 2024-06-08 21:50:04