Chuyên Viên Giao Dịch/Billing Clerk- Night Shift

Working hours: 22:30 – 07:30

Contact customers regarding payment- related issues.
Address customer inquiries/complaints regarding the service and related cash flow matters via email, calls, and messages.
Make calls to partners and banks to assist customers with payment- related matters.
Work on the CRM system and the company&039;s dedicated accounts to ensure accurate reflection of input data and customer payment information.
Create payment plans for customers enrolled in the program and track their payments.
Perform additional duties as assigned by management to support departmental and organizational goals.
Proactively monitor and follow up with customers on the progress of payment processing.

Proficient in Microsoft Office.
Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Min 1 year of experience in billing clerk or related job.
Graduation from a relevant field of study: Finance, Banking, Economics, Accounting, etc.
Ability to calculate quickly and accurately.
Strong problem- solving and communication skills.
Proficiency in meticulous attention and focus on every detail.
Fluency in English (work with partners and banks in the US).

Full participation in social insurance according to government regulations.
Working environment: young, dynamic, productive & speed- focused with various departments and over 40 employees.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Work in a foreign- friendly and professional environment.
Training on software usage such as CRM, ZOOM as required by the company.
High salaries for high performance, Official Salary: 14.000.000 VND + Bonus.
The company provides all the necessary work equipment.
Annual regular health check- ups.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Separate resting area during lunch break.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
Team building activities and a 13th- month salary based on the company&039;s business performance.

JOB DETAILS:

Working hours: 22:30 – 07:30, 5 days/ week (working by US business hours).
Employment type: Full- time (Night shift).
Industry: Financial services in the US market (No insurance, No lending).

Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!

Cập nhật gần nhất lúc: 2024-05-02 10:18:20