Chuyên Viên Giao Dịch/Billing Clerk- Night Shift

Work on the CRM system and the company&039;s dedicated accounts to ensure accurate reflection of input data and customer payment information.
Proactively monitor and follow up with customers on the progress of payment processing.
Working hours: 22:30- 07:30
Perform additional duties as assigned by management to support departmental and organizational goals.
Contact customers regarding payment- related issues.
Make calls to partners and banks to assist customers with payment- related matters.
Create payment plans for customers enrolled in the program and track their payments.
Address customer inquiries/complaints regarding the service and related cash flow matters via email, calls, and messages.

Graduation from a relevant field of study: Finance, Banking, Economics, Accounting, etc.
Proficiency in meticulous attention and focus on every detail.
Proficient in Microsoft Office.
Ability to calculate quickly and accurately.
Strong problem- solving and communication skills.
Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Min 1 year of experience in billing clerk or related job.
Fluency in English (work with partners and banks in the US).

Team building activities and a 13th- month salary based on the company&039;s business performance.
Work in a foreign- friendly and professional environment.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
High salaries for high performance, Official Salary: 14.000.000 VND + Bonus.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
Full participation in social insurance according to government regulations.
Working environment: young, dynamic, productive & speed- focused with various departments and over 40 employees.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Training on software usage such as CRM, ZOOM as required by the company.
The company provides all the necessary work equipment.
Annual regular health check- ups.
Separate resting area during lunch break.
JOB DETAILS:
Employment type: Full- time (Night shift).
Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!
Working hours: 22:30- 07:30, 5 days/ week (working by US business hours).
Industry: Financial services in the US market (No insurance, No lending).

Cập nhật gần nhất lúc: 2024-07-03 09:15:03