Chuyên Viên Giao Dịch/Billing Clerk- Night Shift

Working hours: 22:30 – 07:30

Address customer inquiries/complaints regarding theservice and related cash flow matters via email, calls, and messages.
Proactively monitor and follow upwith customersonthe progress of payment processing.
Contact customers regarding payment- related issues.
Create payment plans for customers enrolled in the program and track their payments.
Perform additional duties as assigned by management to support departmental and organizational goals.
Work on the CRM system and the company&039;s dedicated accounts to ensure accurate reflection of input data and customer payment information.
Make calls to partners and banks to assist customers with payment- related matters.

Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Strong problem- solving and communication skills.
Ability to calculate quickly and accurately.
Fluency in English (work with partners and banks in the US).
Min 1 year of experience in billing clerk or related job.
Graduation from a relevant field of study: Finance, Banking, Economics, Accounting, etc.
Proficiency in meticulous attention and focus on every detail.
Proficient in Microsoft Office.

Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
The company provides all the necessary work equipment.
Training on software usage such as CRM, ZOOM as required by the company.
Separate resting area during lunch break.
Work in a foreign- friendly and professional environment.
High salaries for high performance, Official Salary: 14.000.000 VND + Bonus.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Annual regular health check- ups.
Full participation in social insurance according to government regulations.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Working environment: young, dynamic, productive & speed- focused with various departments and over 40 employees.

JOB DETAILS:

Industry: Financial services in the US market (No insurance, No lending).
Working hours: 22:30 – 07:30, 5 days/ week (working by US business hours).
Employment type: Full- time (Night shift).

Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!

Cập nhật gần nhất lúc: 2024-07-03 09:15:03