Claims Deputy Manager (Marine and Personal Accidents)

KEY OUTPUTS:
· Other claims documents control and data storage as required.
· To deliver necessary training sessions and seminar to the clients;
· To deliver necessary training sessions to subordinates;
· To manage and handle the subrogation recovery cases;
· To ensure the loss adjusting approaches to be properly conducted and managed;
· To follow up outstanding claims information and negotiate with claimants for settling of the claims;
· To prepare reports, statistics for relevant internal meetings;
· To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services;
· To handle and settle marine claims, personal claims;
· To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required;
· To use and manage the software systems and its related tasks/projects.
· To handle other kinds of insurance claims depending on actual requirements;
· To observe accuracy, completeness and timeliness when carrying out daily responsibilities;
· To handle the coinsurance & reinsurance claims (inward, outward);
· To execute other office tasks as required by the Company;
· To comply with the guidelines of the Claims Manual and compliance requirements;
· To be responsible for claims management and loss control activities as required by the Company;

QUALIFICATIONS:
· University graduated;
· Relevant laws and regulations;
· Insurance knowledge.
· Good command of English;
SKILLS/KNOWLEDGE:
· Effective inter- personal exchange skills is required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave;
· Analytical and synthetical ability.
EXPERIENCE:
· At least 4 years of experience in insurance claims.

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Cập nhật gần nhất lúc: 2024-04-03 11:37:37