Who are we looking for?
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor&039;s Degree, Post Graduate Diploma, Professional Degree, Master&039;s Degree in any field.
• Preferable with 3 years of working experience in the related field is required for this position.
• Possess strong time management skills and motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
We pride ourselves on uncovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to BeMore for our people, our clients and our community has led to us winning more than 350 industry awards, including being one of the best companies to work for in Asia.
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential.
From our premium workspaces, above-industry average compensation packages, career opportunities, to our workplace perks, get in touch to find out more about what’s in store when you embark on a career with TDCX.
