JOB TITLE: CLIENT STRATEGY MANAGER
Location:
Sai Gon Ward (District 1), Ho Chi Minh
Company:
New Ace Viet Nam
NOW HIRING!
ABOUT NEW ACE
We are known for being professional, ethical, and client- focused. Our goal is to give every client clear direction and a high level of support.
New Ace helps people plan their future opportunities in Australia. We guide clients through the process and connect them with licensed Australian migration agents and professional recruiters for formal advice.
ABOUT THE ROLE
You will speak with inbound leads, understand their goals, assess their suitability, and clearly explain how we can support them. You need to know how to build trust, lead conversations with confidence, and help clients feel ready to move forward.
As a Client Strategy Manager, your main responsibility is to guide prospective high- value clients toward a confident decision to engage our services.
This is a consultative sales role. You are expected to convert suitable prospects into signed clients while delivering a professional and supportive experience.
This role is best suited to professionals who are confident guiding clients toward a decision while maintaining a high standard of integrity.
Your role is to provide migration pathway guidance and coordination only. All migration, legal, and employment advice is delivered by our licensed professionals from Australia. You are not required nor permitted to give such advice.
KEY RESPONSIBILITIES
Guide clients toward a decision and secure their commitment
Speak with prospective clients and understand their goals
Work with licensed professionals when formal advice is required
Keep the conversation moving and follow up when needed
Lead structured consultations that build trust
Clearly explain our services and process
Maintain a professional, responsive client experience
Ask the right questions to assess if they are a good fit
Convert qualified leads into signed clients
WHAT WE ARE LOOKING FOR
Comfortable asking for the decision and closing the engagement
Confidence speaking with professionals and families about important life plans
Proven ability to guide conversations and win client commitment
Professional, credible, and trustworthy
Results- driven with a strong sense of ownership
Strong communication skills
Respectful of professional boundaries
WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE
You balance client care with commercial results
Communication skills is essential
You communicate clearly and confidently
You take ownership of your conversations and able to grow your connections and leads
You build trust quickly
You know how to guide people toward a decision
WHAT WE OFFER
Structured training and clear processes
A professional and supportive environment
Career growth opportunities
A role with real commercial impact, and a real opportunity to help client fulfill their migration dream
Strong operational support
Help you kick- start your role with inbound leads
We will train you
If you are a confident professional who knows how to guide conversations, influence decisions, and convert opportunities into clients, we invite you to apply.
HOW TO APPLY
Your CV must be in English.
