What We Offer You:

Knowledge Expansion:Take your expertise to new heights, delving into the latest trends and innovations in public cloud and digital transformation.
Professional Growth:Thrive in an environment that promotes continuous learning and professional development, with access to a wealth of training and certification programs.
Attractive Compensation:Enjoy a competitive salary (negotiable) and a comprehensive benefits package designed to recognize and reward your contributions.
Cutting- Edge Technology:Work directly with Google Cloud and its extensive ecosystem, pushing the boundaries of what‘s possible in the cloud domain.

Description

Support customers with issues related to Google Cloud through Ticket System, Email, Chat, Phone, and Remote.
Perform Root Cause Analysis reports.
Consult and define the customer‘s comprehensive system architecture, platform, products, and solutions on Google Cloud to ensure security and optimize costs.
Collaborate and share knowledge with other administrators and engineers through internal wiki articles and customer training.
Use tools from Google Cloud, Open Source, or self- developed to troubleshoot and provide solutions to customer problems.
Work closely with customers before deployment to design and architect for solutions.

Have good knowledge and expertise when using Google Cloud or other Public Cloud, especially GCP‘s services in the fields such as computing, containers, databases, networking, storage, management, and security.
Experience in writing technical documents for colleagues and clients is a plus.
Customer support skills through Ticket Systems (Zendesk, HubSpot, Jira, Service Desk, Freshdesk, OsTicket, etc.)
Good English skills (4 skills)
Experience in Kubernetes, Docker, GitHub, Jenkins.
One year of experience in building & maintaining Cloud infrastructure.
Problem- solving skills and learning ability
Have good experience working on the Linux operating system.
Have the ability to deploy infrastructure with IaC tools (ex: Terraform).
Good skills in scripting with Bash/Python.

Salary range: Negotiate
Promotion once/year
Sport club, etc.
Free parking
Commission bonus
Insurance based on the Vietnam labor law
13th- month salary
Professional working environment
Yearly vacation
Company party
12 full- paid days off

Cập nhật gần nhất lúc: 2024-08-05 09:20:02