Cloud Support Engineer (L1)

Create tenant, subscription, and provision Microsoft 365 resources for customers following a request from the sales team.
Participate in technical and soft skills training courses to improve working and specialized skills.
Open support cases with Microsoft if needed.
Receive and process technical support requests from customers and internal units through the service support system about Microsoft 365 services.
Make sure the 247 hotline is always available.

Intern in IT system administration for any company.
Have basic networking knowledge.
Have Microsoft Certifications is an advantage.
Basic understanding of Microsoft 365 services.
Able to work under high pressure.
Reasoning the problem convincingly (logically).
Capable of multi- tasking at the same time.
Graduated from College or University majoring in Information Technology.
Proficient in using Windows and Linux systems.
Able to read and understand specialized English and respond via email.

Working in a creative environment at the leading Technology Group in Vietnam.
Activities and culture with FCI and FPT Corporation.
Sponsor related courses and certifications (recommended).
Flexible income according to ability
Study support package for children of FCI union.
FPT premium care package

Cập nhật gần nhất lúc: 2025-09-28 06:10:02