Collection Operations Supervisor

Actively monitor and analyze performance of Field Collections teams, propose points of improvement in strategy and operations;
Review weaknesses in the current collection procedures/system from which to propose solutions to improve and increase debt recovery efficiency;
Participate or lead projects related to debt collection campaigns;
Other tasks assigned by Line managers.
Collaborate with other departments to improve collection systems;
Participating in the development of new systems and projects that necessitate Collection collaboration;
Review the efficiency of collection systems and processes and propose improvements to increase automation level, increase productivity, and transparency of collection operations;
Participate to set up incentive scheme for Collections Teams;
Collection policies & system
Collection activities

Education level, certification:

A Bachelor&039;s degree or higher in Banking, Business or other related;

Experience, Skill:
Clearly understand the functions, tasks, and roles of Debt Collection in the Finance Company;
English proficiency required for the position;
At least 3 years of experience managing tasks related to Field collection operations/ strategy in financial company/bank;
Having skills in leadership, teamwork and management;
Knowledge of Microsoft Office (Work, Excel, Power point)Power BI tools, SQL or Python…;
Individual Characteristics:
Attention to detail and commitment to accuracy;
Ability to work independently and in a team;
Honest, straightforward, and highly responsible;

15 days annual leave;
Attractive packages with 13th salary year- end bonus and a week trip to Korea in order to recognize all your good performance and effort at MAFC;
Mirae Asset Finance Viet Nam aims to build a "Professional- Friendly- Effective" working environment. Our strategic objective is to provide a working place with attractive package, growth opportunity, and sustainable development.
Annual health check, company events;
Young and proactive environment; no barriers, no limitation for new idea;
Flexible internal career opportunity.
Annual healthcare insurance package from senior level and above;

Cập nhật gần nhất lúc: 2025-09-17 14:35:03