Commercial Clerk (Procurement & Customer Service)

Guided by the philosophy “Global Knowledge + Vietnamese Intelligence, Craftsmanship & Heart,” we deliver advanced technologies, high- quality products, and sustainable value to our customers, partners, and employees. We are currently seeking a Commercial Clerk to support our growing business.
With nearly 25 years of experience, DC Technology Company (est. 2000) and PMAC Joint Stock Company (est. 2020), founded by PhD. Bùi Thị Thúy Nga, are leading providers of comprehensive solutions for the jewelry and precious metals manufacturing industry in the Indochina region. We represent world- class brands such as Umicore, Thermo Scientific, and Dentsply, serving both global clients (Samsung, Nestlé, Swarovski) and leading Vietnamese companies including PNJ, DOJI, and SJC.
Procurement & Vendor Management (35%)

Monitor purchasing price history; analyze market trends and forecast price fluctuations.
Negotiate, prepare, and manage the execution of domestic and international purchasing contracts.
Classify, monitor, and evaluate supplier performance based on cost, quality, and delivery.
Coordinate with related service partners, including logistics, transportation, and insurance providers.
Source, evaluate, and develop local and international suppliers.

Order Management (35%)
International Purchasing

Work closely with overseas suppliers and logistics/insurance partners.
Coordinate with internal departments to issue and confirm purchase orders; prepare and handle international trade, insurance, and shipping documents.

Domestic Purchasing

Place, track, and confirm domestic purchase orders to ensure on- time delivery.
Work with local suppliers and logistics/insurance partners.

Supply Chain Customer Experience – Sales Order Management (20%)

Receive, communicate, and confirm sales orders from strategic customers.
Monitor and manage sales contracts for strategic customers.
Coordinate internally and work with the Sales Department to:Issue quotationsProvide information on quantities, pricing, delivery schedules, and delivery documents

Customer Relationship Management (10%)

Coordinate with internal departments to prepare and complete required documentation as requested by customers.
Receive and handle customer requests related to supplier evaluation.

Other Tasks

Perform other duties as assigned by the Direct Manager.

Good command of English, both written and spoken.
Strong data analysis skills, with advanced proficiency in Excel (mandatory); knowledge of Power Pivot, Power Query, or Power BI is a plus.
Preference will be given to candidates with experience in import and distribution companies, particularly in precious metals, FMCG, chemicals, or pharmaceuticals.
Ability to work effectively under pressure and manage multiple priorities in a fast- paced environment.
At least 2 years of experience in international purchasing; hands- on experience working with logistics and insurance partners is required.
Strong communication skills with proven negotiation capability and logical, well- structured presentation skills.
Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, International Business, or a related field.
BENEFITS:
Competitive salary with performance reviews every six months and clear career development opportunities.Full Social, Health, and Unemployment Insurance in accordance with labor regulations (contributions based on 70–80% of total salary).Holiday bonuses, 13th- month salary, and performance- based incentives in line with company results and individual performance.Annual company trips and regular team- building activities.

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Cập nhật gần nhất lúc: 2026-01-20 22:40:03