We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
As an Communications Manager, you will be responsible for developing and executing the internal and external communications strategy for our organization to ensure operational efficiency and support thought leadership. You will be responsible for creating and delivering compelling content that engages employees, customers and business partners. You will work closely with key stakeholders to ensure all internal and external communication is clear, consistent, and aligned with the company’s goals and values.
Responsibilities
Craft engaging and factual content in English and Vietnamese, focusing on creative storytelling for both internal and external communications.
Draft impactful messages, talking points, and speeches for senior executives, in written or spoken form.
Manage internal communication during crisis situations affecting organizational perception and reputation.
Plan, edit, and curate content for various communication channels like newsletters, LinkedIn, town halls, events, and regular memos.
Measure the effectiveness of communication initiatives and adjust strategies as needed
Manage & execute other adhoc projects when being assigned
Collaborate with the Public Relations team and handle designated external communications.
Effectively communicate organizational initiatives and projects to the public, employees, and stakeholders.
Ensure consistency in internal communications across departments, aligning with external communication messages.
Develop and execute comprehensive communication strategies, playing a vital role in our transformation and engagement agenda at Manulife Vietnam.
Liaise with regional or global offices on corporate communication matters as necessary.
What motivates you?
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You thrive in teams and enjoy getting things done together.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You obsess about customers, listen, engage and act for their benefit.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What We Are Looking For
Personal Attributes and Culture Fit:
Strong communication and interpersonal skills, with an ability to cultivate and sustain positive relationships with stakeholders across the organization.
Exceptional writing, editing, proofreading, and translating skills in both English and Vietnamese.
Strong project management and organizational abilities, capable of handling multiple projects concurrently with keen attention to detail.
Self- motivated and capable of working independently with minimal supervision.
Proficiency in technology and tools for internal communication, including email marketing software, intranet platforms, Microsoft Teams, and social media.
Qualifications
Fluency in English is mandatory.
Minimum 5 years of experience in cross- departmental communications management.
Bachelor’s degree in journalism, communications, public relations, or a related field.
What can we offer you?
A focus on growing your career path with us.
A competitive salary and benefits packages.
Flexible work policies and strong work- life balance.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
Professional development and leadership opportunities.
Our commitment to you
Boundless opportunity We create opportunities to learn and grow at every stage of your career.
Values- first culture We lead with our Values every day and bring them to life together.
Continuous innovation We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy- related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
