Community (60%):
● Develop a roadmap for community support and moderation, train and supervise Moderators.
● Drive community growth and engagement through the execution of community- related activities.
● Monitor the community by closely tracking feedback, resolving issues promptly, and managing potential crises.
● Organize community events, meetups, and online activities to bring users together.
Marketing (40%)
● Support the planning and execution of product launches, including coordinating with cross- functional teams and ensuring timely delivery of marketing assets.
● Craft and execute comprehensive marketing plans
● Assist in creating engaging and informative content, including web design, product documents, blog posts, and social media posts.
● Establish and maintain communication with KOL/Partner to organize co- marketing activities.
Other responsibilities:
● Provide internal teams with valuable, instant, data- driven insights and participate in other internal projects to ensure operational excellence.
● Support other activities or tasks assigned by management.

Compensation: Up to 25 Million VND / Month (Gross)
Location: District 4, Ho Chi Minh City, Vietnam (Helix Mesh, a branch of Swan Chain)
Work Location: In person (all business days)
Working time: Full- time (9:00 am- 6:00 pm), Monday to Friday. Due to the nature of the job, business requirements, or the needs of the organization/department, you may involve in various time shifts to coordinate with Canada Team and be available in EST/DST time zone in case of such necessity.
We are seeking a passionate and experienced Community and Marketing Specialist to take responsibility for driving the growth and engagement of Swan Chain’s Community, by developing and implementing strategies to attract, retain, and foster a passionate community of crypto enthusiasts.

Thái độ / Tính cách

The successful candidate will be an energetic, self- motivated individual with a proven track record.
Proficiency in English is necessary for this role,
as the successful candidate will collaborate closely with teams worldwide that primarily operate in English.

Excellent written and verbal communication skills in English.
Strong problem- solving and crisis- management skills.
Highly responsive and willing to work out of office hours.
Detail- oriented, critical thinking with a strong sense of ownership and an open- minded attitude.
Experience in building documentation, FAQs, and guidelines.

3+ years of experience with 1+ years of experience in community management or engagement roles in the cryptocurrency or blockchain space.
1+ years experience managing social/community platforms (Discord/Telegram/Twitter, etc.).

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Cập nhật gần nhất lúc: 2024-10-06 06:35:02