Overview:
As a Country Manager, you will be responsible for leading and overseeing all aspects of the company&039;s operations in Vietnam, focusing on international student recruitment study platforms. You will play a pivotal role in driving growth, and revenue, expanding market share, and ensuring the successful delivery of Upgrad GSP’s educational services.
Responsibilities
Business Development:
Conduct market research and analysis to identify growth opportunities and understand local market dynamics.
Identify and develop strategic partnerships with educational institutions, government agencies, and other relevant stakeholders.
Develop and implement business plans, sales strategies, and marketing campaigns to achieve revenue targets.
Support decision- making by the leadership team through data analysis and forecasting.
Team Management:
Evaluate team performance and provide feedback to drive continuous improvement.
Recruit, hire, and train a high- performing team of sales representatives, country coordinators, and other relevant staff.
Provide leadership, guidance, and team support to ensure they are motivated and equipped to achieve their goals.
Operations Management:
Manage budgets and financial resources effectively.
Oversee the day- to- day operations of the country office, including sales, marketing, customer service, and administrative functions.
Ensure compliance with local regulations and industry standards.
Customer Relationship Management:
Gather customer feedback to improve service quality and product offerings.
Build and maintain strong relationships with agents, local Government entities, and educational institutions.
Address customer inquiries and resolve issues promptly and professionally.
Qualifications
Excellent communication and interpersonal skills.
Strong data analysis and problem- solving skills.
Fluency in English and the local language is essential.
Strong understanding of the international education market and its trends.
Proven experience in a leadership role within the EdTech industry, preferably as a Country Manager or similar position.
Bachelor&039;s degree in business administration, marketing, education, or a related field.
Ability to build and maintain strong relationships with stakeholders.
Why is this role exciting?
This is a unique opportunity to shape the future of education in Vietnam by driving innovation and accessibility for students seeking overseas study opportunities. As a key leader in a fast- growing EdTech company, you’ll have the chance to influence strategic decisions, build a dynamic team, and directly contribute to students’ academic success. The role offers a high level of autonomy, with the support of a collaborative global team. You’ll also be at the forefront of cutting- edge technology in the education sector, helping transform how students pursue their dreams abroad.
Next steps in the application process
To apply, please submit your resume and cover letter via Glint&039;s application portal.
Our recruitment team will review your application and, if you’re shortlisted, you’ll be contacted for an initial interview.
about UpGrad GSP:
With our extensive network of 1,000+ prestigious universities and educational institutions across Australia, Canada, Germany, Ireland, Malta, New Zealand, Spain, the UK, and the USA, we connect recruitment partners and students with a diverse range of 58,000+ study programs that cater to their unique academic and career aspirations.
Headquartered in Sydney, Australia, since 2012 we have spread our network to 20+ UpGrad GSP offices in India, Nepal, SEA (Vietnam, Philippines, Indonesia, Myanmar), North America, Latin America, Europe, and, Africa to help almost 56,000 students around the world to archive their study abroad dreams.
Started from a digital transformation approach, upGrad GSP has become the ultimate B2B EdTeach platform for 5,000+ global recruitment partners to support students seeking educational opportunities worldwide.
