Cửa Hàng Phó - Mảng Thời Trang

Commercial/Visual:

To be in charge of planning the commercial and visual activity of the store in a daily/ weekly/seasonal manner.
Control products level in the store.
To ensure that the shop- floor layout and new lines are merchandised according to the company guidelines.
Work alongside the management team to ensure that the best RFID practice is in place at all times.
Analyze daily Information and reacts to it accordingly.

Customer Service:

To ensure a high level of customer service is offered in the store.
To solve and manage customer issues as they arise and refer to the senior management team when necessary.
Monitor and support customer service action plans.
To understand and reinforce the company return policy.
To support customer service with product knowledge and awareness of the following:

Replenishment of best sellers
Offering alternatives
New arrivals

Shop- floor & Sales Management:

To ensure standards are maintained during the day and at closings.
To be aware of the daily and monthly budgets to meet and exceed them.
Manage and motivate the team to increase sales and ensure efficiency.
To communicate with the management team on a daily basis with information regarding personnel and product.

Team Management:

To assist in the development and retention of an effective team.
To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc).
To guarantee the adequate induction and follow up on training for new team members.
To lead and keep a high level of motivation within the department.

Health & Safety:

To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them
To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.

At least 1 year of experience in fashion retail chains (Big brands) at the same position/role
Passion for fashion.
Or candidates with over 1 year of store management experience, and English proficiency, in Food and Beverage or Hospitality chains.
Strong communication, problem- solving, and team management skills.

Parking Allowance.
Annual performance bonus.
Employee Discount.
Be trained in a professional environment.
Social insurance
Monthly commission bonus.
Opportunities to develop career path in fashion retail.
12 annual leave/year.
13th month salary.

Cập nhật gần nhất lúc: 2024-12-11 13:45:02