Customer Care Assistant

Generate multiple call telephone console and route calls to the appropriate person or location.
Provide general information on services offered by the hospital
Booking and re-scheduling of appointments
Direct guests, patients, relatives and vendors to the appropriate department/staff
Receive complaints and feedback from customers.
Coordinates information with Finance team to ensure all charges are captures and properly collected and payment collection
Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic/hospital charges.
Other assigned duties shall be discussed on the interview
Handle feedbacks and provide service recovery.

Good interpersonal and communication skills
At least Colldge&039;s Degree in English/Hotel management/tourism or related.
Conversant in English both oral and written.
Preferably with 1 – 2 years of experiences
Be able to work under high pressure and work rotating shift

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2022-04-01 16:52:04