Customer Quality Engineer

Work with SAP system to complete the task and control the response on- time.
Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measures if necessary.
Complete the other tasks from Lab & customer quality manager.
Preparation of 8D reports, application of problem- solving tools (PDCA, 8D, others). Operating the relevant IT ERP systems (SAP/IFS…).
Receive the customer complaint and work with related departments for issue analysis.
Discussion with customers, development, design and production (e.g CIP…), as well as all product sites.
Prepare the meeting with other department for root cause analysis and CAPA.

Processing of customer complaints and preparation of 8D reports.
Experience handling customer complaint in the electronic field (1- 3 years’ experience).
University/College Degree.
Using quality tools FMEA, Ishikawa diagram, 5 Whys…
Analytical thinking, ability to work in a team, sense of responsibility.
English spoken and written well.
Fault analysis on power suppliers, chargers and battery packs.

- Tăng lương
- Du Lịch
- Chế độ bảo hiểm
- Chăm sóc sức khỏe
- Laptop
- Đồng phục
- Đào tạo
- Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 12:25:04