Customer Relations Executive

To support Sales & Business Development Activities (80%):
○ Acquire clients from marketing campaigns, personal network, client referrals through delivery of high quality client experiences.
○ Prepare sales/ market report to principals & support other academic, marketing, BD activities.
○ Manage a portfolio of 50 – 100 customers (including alumni, existing, and prospectus) to develop and deepen relationships with them to help provide the best educational solutions to their short & long- term goals.
○ Optimize communication & interactions with customers through different channels including in- person, phone calls, emails, and other online platforms.
○ Engage in on- going professional development to increase industry, product, sales and servicing skills and knowledge.
○ Engage in business development activities including meeting with corporate/ organization clients, preparing sales materials, conducting market research/ survey/ focus group interview, etc.
○ Provide clients consultancy on course selection & education plan (note that you will receive training and be serving as an education specialist, especially in the professional training field)
To support Marketing activities (10%):
○ Collect students and parents feedback on marketing activities as requested.
○ Engage students and parents with marketing activities and campaigns.
To participate in necessary company training and events when requested.
And other tasks assigned by your direct supervisor.

● Passionate about education.
● At least 2 year experience of working at front desk or first line communication.
● Self- motivation, and a strong sense of responsibility
● Able to develop positive rapport with students and parents.

A professional, dynamic, modern, and youthful work environment, with a friendly atmosphere and competitive salaryPay social insurance according to state regulations
Birthdays, bonding activities, annual team building,...
Get tuition support to improve your knowledge
Working hours: From Monday to Friday, From 9AM to 6PM (lunch break from 12 AM to 1:30 PM)
PVI health insurance

Cập nhật gần nhất lúc: 2024-04-19 08:25:34