Customer Success Executive (English speaking)

- Facilitate the deployment process for new partner, ensuring they understand the functionalities and value of our products.
- Conduct customer surveys, summarize results, and report findings to manager as per the plan.
- Monitor usage and provide information and recommendations to enhance the customer experience/product&039;s feature.
- Manage and report tasks to superiors following established procedures.
- Work from Monday to Friday (8:30- 18:00) and Saturday morning (8:30- 12:00)
- Be on- call and respond to Keivi&039;s chat channel during business hours to answer questions from customers/partners.

Cập nhật gần nhất lúc: 2024-12-16 14:20:03