Customer Service

- Visit customer sites upon request to identify and address technical issues
- Propose resolutions efficiently and effectively, exceeding customer expectations
- Analyze the problem and provide the root cause related to product quality
- Act as the primary point of contact for customer complaints
- Follow up with customers to ensure satisfaction with the solution
- Actively listen to and understand customer concerns and issues
- Worked at Ho Chi Minh sales office (will be attended the training at Factory 03 months, at Phu My II Industrial zone, Ba Ria- Vung Tau province)
- Document all interactions and solutions accurately for future reference
- Negotiate with customers when necessary to reach a mutually agreeable solution

- Other matters shall be discussed during the interview.
- Have working experience in QA, QC or customer services
- Graduated from university, major in QC, QA, Mechanical Engineering or any related major.
- Good at English, computing

Cập nhật gần nhất lúc: 2024-04-03 11:51:13