Customer Service
Mô tả công việc
Key Responsibilities
Support admin work when not on calls: data entry, ticket updates, simple email replies.
Keep records accurate and follow provided SOPs.
Coordinate with internal teams (sales, operations, warehouse) to resolve issues.
Prepare simple summaries/reports on calls and tickets when needed
Answer inbound client calls in English: basic inquiries, order/status updates, routing to the right team.
WHAT WE ARE LOOKING FOR:
Comfortable switching between calls and admin tasks.
Detail- oriented, responsible, and able to manage time well.
Spoken English for phone calls; written English for emails.
Under 1 year of experience or fresh graduate- no specific tool experience required. Full training provided.
Interest/knowledge in furniture is a plus
WORK LOCATION: Onsite at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC
WORKING HOURS: 11PM- 8AM (Mon- Fri).
Quyền lợi
professional development, vacation and leaves, work station, perform bonus financial benefits
Cập nhật gần nhất lúc: 2026-06-25 18:35:03









