Customer Service

Main duties:
- Must exercise utmost diplomacy to provide excellent customer service for patients; Practices confidentiality and privacy protocols in accordance to Clinic policies.
- Other task if needed or required by line manager.
- Performing designated cashier and closing reports in the computer system: Issue daily invoices, managing cash float, credit card payment...
- Preparing paperwork and supporting claims for patient with insurance for direct and non- direct billing.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness.
This position will report to line Manager.

Skills and Qualifications:
- Hard- working and attentive attitude.
- Fluency in spoken and written English.
- Be able to multi task, willing to learn more about medical and wellness field.
- Be positive and can- do attitude.
- Professional demeanor and the ability to exercise courtesy and maintain gracious manner with all patients.

- To be working in a dynamic and professional international environment.
- Associate and Family member discount treatment at Maple Group.
- To participate in co- branding sponsored events/activities.
- To upgrade English skills, communication skill and enhance problem solving skill in urgent situations.
- Salary: Negotiable.
- Team- building, year- end party, and other advantages will be discussed in the interview.
- Medical benefits, paid annual leave.
- Working hours: Work in shifts (44 hours/ week).
This position is only open for local Vietnamese only and will be working in District 3, 7, 2, Hochiminh City

Cập nhật gần nhất lúc: 2023-12-08 00:10:16