Customer Service

Actively respond to customer complaints, actively collect user opinions and suggestions, promote internal improvement, and enhance User Experience.
Committed to improving the problem- solving rate and accurately upgrading special scenarios, providing timely feedback on problems found in the service, and actively proposing improvement suggestions and suggestions.
Communicate with customers through online/phone/outbound calls, understand their needs in detail and accurately, and provide timely consultation services.
Maintain communication and feedback with member operations to improve and enhance customer experience

Experience in call center customer service is preferred. Online positions require a typing speed of 60 words/minute.
Bachelor&039;s Degree or above.
Proficient in English communication.
Be meticulous and patient, have a team spirit, and be able to adapt to scheduled shifts
Have good communication skills, certain stress resistance, emotional regulation ability and highquality service awareness.

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Cập nhật gần nhất lúc: 2025-01-07 04:35:03