Customer Service

- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Proactive update information/ knowledge about customer service.
- Ensuring a high level of customer service and a positive guest experience.
- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Report immediately serious cases/ inconstant situations.

Ability to take ownership and solve problems.
Minimum high school diploma or equivalent.
Good at English- working 100% English.
No Experience Required
Positive and resilient attitude.
Ability to adapt and work well under pressure in a fast- paced environment.

- Basic 7.500.000VND + Meal 500.000VND. Total fixed amount 8.000.000VND
Voice allowance (1.000.000VND if you handle inbound)
Incentive (up to 1.200.000VND, depend on your performance KPIs)
Income: 420$- 540$
- 14 days of leave/year.
- Accident insurance 24/7.
- 13th Monthly Salary.
- Working in a dynamic, professional environment with many opportunities for advancement.
- Annual Health Checkup.
- Probation 2 months, full 100% salary

Cập nhật gần nhất lúc: 2024-01-11 17:15:30