Customer Service Advisor

Scope of work

Liaising between guests and partners to resolve light complexity issues via inbound,outbound, email, chat, and messaging on various topics such as: additional travel advice,modifications, cancellations, complaint.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Providing accurate, valid, and complete information by using the right tools, methods, andprocesses.
Immediately updating serious cases/inconstant situations.

Requirements

Graduated from High school or equivalentacademic level
Basic English (Speaking, listening,writing, and reading)

Working in a dynamic, professional environment with many opportunities for advancement
Join the insurance regimes according to the provisions of the Labor Law.
13th Monthly Salary.
Annual Health Checkup.
Accident insurance 24/7.
14 days of leave/year.

Cập nhật gần nhất lúc: 2025-05-28 09:40:04