Customer Service (Chinese Language & Logistics/ Import-Export) - Work At HCM & Ha Noi

Responsibilities
• Input data accuracy and well update in system
• Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Conduct operation in line with SOPs, work instructions
• Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
• Send invoices and shipments documents to request payment from customers
• Prepare related documents for the shipment/order.
• Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries
• Comply with the safety environment policy and company regulations.
• Complete all necessary records and reports in a timely and accurate.
• Strictly follow safety policies and client’s requirements and regulations.
• Maintain good relationship with customers and subcontractors
• Supervise and coordinate unloading of inbound/outbound shipments
• Direct communicate with Customers to receive inquiries for transportation & customs; AND CUSTOMS CLEARANCE/ CUSTOMS DECLARATION.
• Respond to customer’s emails and escalations for activities in a timely manner
• Maintain teamwork, productive working environment

Work at a subsidiary of Kerry Logistics Group from Singapore, the global corporationYoung and dynamic working environment, many opportunities to learn and p,
Flexible working hours (Work from Monday to Friday. Work online at home on Saturday morning)
Competitive income, annual health check- ups, gifts on holidays,

Cập nhật gần nhất lúc: 2025-07-21 21:20:03