Customer Service Executive

· Record and manage client medical records.
· Handle emergency situations and coordinate with relevant departments to provide solutions.
· Address and resolve client inquiries and complaints.
· Assist doctors in consulting with clients.
· Communicate promotions and company services to clients.
· Analyze client needs and propose business development ideas.
· Schedule and track client appointments.
· Perform other tasks as required by the manager.
Reporting:
· Log daily tasks and report to the team leader.
· Check client information in the customer care system.
· Prepare and review the next day&039;s client appointments and treatments.
· Manage client entries and exits.

· Proficient in office computer applications.
· Professional demeanor.
· Good teamwork skills and ability to work under pressure.
· Proficiency in Japanese is a plus
· Knowledge and experience in dentistry are advantageous.
· Pleasant appearance, good communication skills, friendly, and enthusiastic.
· Proficient in English communication.
Salary and Benefits:
· Participation in training programs conducted by experts.
· Annual company trips (for employees officially employed for over 6 months).
· Lunch allowance: 700,000 VND/month (after signing the labor contract).
· Overtime pay according to legal regulations.
· Bao Viet insurance for managers and employees with over 30 months of continuous service.
· Quarterly KPI bonus (1,000,000 VND – 6,000,000 VND) if the clinic meets sales targets.
· Sundays, public holidays, and annual leave according to the law.
· Salary: Negotiable based on competency and experience.

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-09-20 12:30:02