Customer Service Executive

- Responsible for fast feedback to customer once receive the enquiry.
- Follow Team leader’s decision as well as company’s rules & regulation
- Build and develop good relationship with accounts. Capture and solve occurred issue(s) relating to respective account.
- Sustains rapport with key accounts by making periodic visits;
- Keep tracking base stock/ other stock status with Supply chain department.
- Drive the aligned sales turnover through the assigned customers
- Provide information to QC / QA whenever CS received complain from customer
- Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
- Maintains records and reports in an organized manner.

§ Accurate computer skills
§ Flexible team player
§ Proficient in English
§ Time management skills – self- motivator and work to strict deadlines
§ Excellent communication skills – verbal and written
§ Working knowledge of software packages (applicable at the time)

Laptop, Chế độ bảo hiểm, Phụ cấp, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-23 07:20:02